Find help with your existing booking.

Use the form below to identify your booking details and receive the right next-step guidance for the airline or travel agency you selected.

Booking lookup

Enter your booking details

Complete the fields exactly as they appear in your confirmation.

Private form

Quick actions

For airline-operated services, the operating carrier is usually the fastest source of current information.

Check the latest schedule using your airline and flight number.

Continue to the airline website for check-in and boarding passes.

Find answers about baggage, payments, changes and provider support.

Changes and cancellations

AeroBooker provides flight comparison. Your selected airline or travel agency handles the booking, payment, ticket and applicable fare rules.

Do not create a second booking before confirming whether the original ticket can be changed or cancelled.

Find the provider name, booking reference and customer-support details.

Check change fees, cancellation rules, baggage and refund eligibility.

Ask the airline or agency to make the requested change and confirm any cost.

Check the confirmation email sent by the airline or travel agency. The reference may also be called a PNR, reservation code or confirmation number.

AeroBooker compares flight options but does not issue tickets. Contact the company that accepted your payment to request a change or cancellation.

The airline or agency that issued the ticket processes eligible refunds under its fare rules and payment procedures.

Check spam and search your inbox for the airline, agency, route or payment amount. You can also check your card statement for the merchant name.

Use the airline’s manage-booking service when available, or contact the ticket provider. Additional charges may apply.

For urgent operational matters, contact the operating airline directly and check its latest flight-status information.