How can we help?
Find answers about flight searches, bookings, baggage, check-in, changes and contacting your booking provider.
What do you need to do?
Go directly to the service that can help with your journey.
Manage a booking
Find the provider details and instructions for an existing reservation.
Manage booking →Check flight status
Use your airline and flight number to review the latest schedule information.
Check status →Online check-in
Continue to your airline’s website to check in and retrieve a boarding pass.
Start check-in →Help for every step of the journey
Select a topic or use the search above to narrow the results.
Searching for flights
How to enter airports and dates, compare options and understand search results.
View search help →Bookings & tickets
Where confirmations come from and how to identify the company that issued your ticket.
View booking help →Baggage
Where to check baggage allowances, fees and restricted-item policies.
View baggage help →Changes & refunds
Who to contact if plans change and where the applicable fare rules are found.
View change help →Check-in & documents
Online check-in, boarding passes, travel documents and airline requirements.
View check-in help →Payments
Payment questions, receipts and contacting the company shown on your statement.
View payment help →Who should I contact?
AeroBooker helps travelers compare flight options. The company that accepted your payment is normally responsible for the booking, ticket, changes and refunds.
Check your confirmation email
Look for the airline or travel agency name, booking reference and support details.
Contact the booking provider
Use the support channel in the confirmation for changes, cancellations or payment questions.
Contact the airline when appropriate
For same-day operations, check-in or airport disruption, the operating airline may help fastest.
Open Search Flights, enter your airports, travel dates and passengers, then compare the available results.
The airline or travel agency selected during checkout sends the confirmation. Check your inbox and spam folder for its name or your booking reference.
No. AeroBooker provides flight comparison. The airline or travel agency chosen from the results completes payment and issues the ticket.
Baggage rules depend on the airline, route and fare. Review the baggage section on the provider’s checkout page and confirmation before traveling.
Contact the airline or agency that accepted your payment. Changes and refunds are governed by its fare rules and support process.
Check in directly with the operating airline, usually through its website or app. Keep your airline booking reference ready.
Contact the company named on your confirmation or card statement. Do not email full card details, passwords or security codes.
Flight availability and prices can change quickly. The final amount shown by the selected provider at checkout is the current bookable price.
Still need help?
Tell us what happened and include your provider name and booking reference—never your full card details or password.