Plans change. Know your next step.
Understand who manages your ticket, what costs may apply and how to request a flight change without creating a second booking.
Contact the company that issued your ticket
AeroBooker helps you compare travel options. The airline or travel agency that accepted your payment controls the booking, fare conditions, changes, cancellations and refunds.
Common booking requests
Availability and charges depend on your fare, airline, route and how close you are to departure.
Date or flight
Move to another date, time or available flight under the ticket’s fare conditions.
Name correction
Correct a typing error. Full transfer of a ticket to another person is usually not allowed.
Seats or baggage
Add services through the airline or provider when supported and still available.
Cancel or refund
Eligibility is decided by the fare rules and any airline waiver or schedule disruption.
Check the rules and total cost
A ticket change can include more than one charge. Ask the provider to confirm the complete amount before authorising it.
Change fee
The airline or agency may charge a fixed fee under your fare conditions.
Fare difference
If the new flight costs more, you normally pay the difference in addition to any fee.
Restricted fares
Some promotional or basic fares cannot be changed or refunded after booking.
Airline schedule change
If the airline changes or cancels the flight, different rebooking or refund options may apply.
Codeshare flights
Confirm both the ticket issuer and operating airline before requesting a change.
For urgent changes, contact the operating airline now
If departure is within 24 hours, online changes may be limited. Use the airline’s official website, app, airport desk or urgent support number.
How to ask for a booking change
Keep a written record of the new itinerary and every amount you approve.
Open the confirmation
Identify the ticket issuer, booking reference and operating airline.
Choose alternatives
Prepare preferred dates, times or flights before contacting the provider.
Confirm the total
Ask for the change fee, fare difference, service charge and new baggage rules.
Get written confirmation
Do not consider the change complete until you receive the updated ticket.
Ready to review your booking?
Use your confirmation details to identify the provider and continue with the correct support channel.
